Last updated: 2 July 2026
This Privacy Policy explains how PT Solusi Kecerdasan Perkasa ("SKP Tech Lab", "we", "us", or "our") collects, uses, and protects your information when you use the Harvard Cinderella Parent App (the "App"). By using the App, you agree to the practices described in this policy.
1. Information We Collect
We collect the following categories of information to provide and improve the App:
Account Information
When you create an account, we collect information you provide such as your name, email address, phone number, and login credentials. Parents may also provide information relating to their child (such as the child's name or class) in order to use the App's features.
Usage & Diagnostic Data
We collect information about how the App is used, including app interactions, device model, operating system version, app version, log data, and crash reports. This helps us diagnose problems and improve performance and reliability.
Uploaded Content
The App allows you to upload or create content such as files, images, documents, and messages. This content is stored so it can be made available to you and, where relevant, to authorized recipients (for example, the school or teacher associated with your account).
2. How We Use Your Information
- To create and manage your account and authenticate you.
- To provide, operate, and maintain the App's features.
- To enable communication and sharing of content between parents and the school.
- To improve the App, develop new features, and diagnose technical issues.
- To respond to your support requests and send important service notices.
- To protect the security and integrity of the App and comply with legal obligations.
3. How We Share Information
We do not sell your personal information. We may share information only in the following limited circumstances:
- With your school/institution — content and account details necessary for the App's intended purpose (e.g., delivering updates between parents and staff).
- With service providers — trusted third parties who host our infrastructure or provide analytics/crash reporting, bound by confidentiality obligations.
- For legal reasons — where required by law, regulation, legal process, or to protect the rights, safety, and security of our users and the public.
4. Data Retention
We retain your information for as long as your account is active or as needed to provide the App. When information is no longer required, we delete or anonymize it. You may request deletion of your account and associated data at any time (see Section 8).
5. Data Security
We use industry-standard technical and organizational measures — including encryption in transit and access controls — to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Children's Privacy
The Harvard Cinderella Parent App is intended to be used by parents, guardians, and authorized adults, not directly by children. Any information about a child is provided by the parent/guardian or the school. We collect and process such information solely to deliver the App's services and do not use it for advertising. If you believe a child has provided us with personal information without appropriate consent, please contact us so we can remove it.
7. Third-Party Services
The App may rely on third-party services (such as cloud hosting and analytics/crash-reporting tools) that process limited data on our behalf. These providers are permitted to use the data only to perform services for us. This policy does not apply to any third-party websites or services not operated by us.
8. Your Rights & Choices
Depending on your location, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise these rights — including deleting your account — email us at admin@skptechlab.com. We will respond within a reasonable timeframe.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, provide additional notice within the App.
10. Contact Us
If you have questions or concerns about this Privacy Policy or your data, please contact us:
- PT Solusi Kecerdasan Perkasa (SKP Tech Lab)
- Email: admin@skptechlab.com
- Phone: +62 856-2490-0604
- Address: Jl Situ Patenggang no 6B, Bandung, Indonesia
- Website: www.skptechlab.com